Shipping terms and conditions:

All orders will be shipped within 1-3 business days after confirmation of order. For all orders we use Post NL as our shipping carrier.

Costs of shipping are:

Standard shipping cost starting at 6 Euro per order for domestic orders.  For non-domestic orders we charge standard Post NL fees see link for costs: https://www.postnl.nl/en/sending/sending-a-parcel/international-parcel/

 

Shipping and execution
1. The entrepreneur will take the greatest possible care when receiving and executing orders for
products and when assessing applications for the provision of services.
2. The place of delivery is the address that the consumer has made known to the company.
3. With due observance of what is stated in paragraph 4 of this article, the company will execute
accepted orders expeditiously but at the latest within 30 days, unless the consumer has agreed to a
longer delivery period. If the delivery is delayed, or if an order cannot or only partially be executed,
the consumer will be notified of this no later than 30 days after he has placed the order. In that case,
the consumer has the right to dissolve the agreement without costs. The consumer is not entitled to
compensation.
4. All delivery times are indicative. The consumer cannot derive any rights from any stated terms.
Exceeding a term does not entitle the consumer to compensation.
5. In the event of dissolution in accordance with paragraph 3 of this article, the entrepreneur will
refund the amount paid by the consumer as soon as possible, but at the latest within 14 days after
dissolution.
6. If delivery of an ordered product proves to be impossible, the entrepreneur will make an effort to
make a replacement article available. At the latest upon delivery, it will be stated in a clear and
comprehensible manner that a replacement item is being delivered. For replacement items right of
withdrawal can not be excluded. The costs of any return shipment are for the account of the
entrepreneur.
7. The risk of damage and/or loss of products rests with the entrepreneur until the moment of
delivery to the consumer or a representative designated in advance and made known to the
entrepreneur, unless expressly agreed otherwise.

Chamber of Commerce registration number 72715383
General Terms & Conditions, version August 2021
Withdrawal Form
To
House 5
Drapenierstraat 9 rd
2011 WZ Haarlem
hello@house5.eu
+31 6 11 11 91 43